Your Security is important to us.
Boot Barn uses SSL encryption.
Monday - Friday
5:00am - 9:00pm PST
Saturday - Sunday
6:00am - 5:00pm PST
1-888-619-2628
Last updated: May 2023
Boot Barn Corporate Address: 15345 Barranca Parkway, Irvine, CA 92618
Boot Barn, Inc. and its subsidiaries and affiliates (collectively "Boot Barn," "we," "us," or "our") know that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how we collect and process your personal information through our website, services, and applications that reference this Privacy Policy. By using our Services, you are consenting to the practices described in this Privacy Policy.
Contact Information: We are committed to sharing information and advertising promotions to our valued customers and we respect their privacy. Each of our customers is important to us and we strive to provide a simple, comfortable, and direct relationship between you and Boot Barn.
This Privacy Policy applies only to this website, our mobile sites, and our use of social media sites (collectively, the "Sites"), and not other personal information collected offline or through other channels. By accessing the Sites or our social media accounts and/or by providing us with your personal information, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Sites.
We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:
We may also collect information from other sources, including updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. In addition, we may collect information from third parties, such as demographic and navigation data. We may also collect information from you when you visit a store or call our customer service. We may collect personal information from you when you apply or inquire about a job with us. However, we do not ask, and you should not enter, your full name anywhere in our Sites.
When you visit the Sites, we may collect information from you, including your Internet Protocol (IP) address, Mac address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from where you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data. We use cookies to help provide you with a better, more personalized shopping experience. We may also collect information from third parties, such as demographic data, and combine it with information we collect from you. We use this information to better understand our customers, to provide you with services and promotions, and to improve our services. We may also use this information to provide you with marketing communications. You can choose not to receive these communications by following the opt-out instructions in each communication, by updating your account settings, or by using our preference or privacy choices. Note that browser management tools for cookies are outside of our control and we cannot guarantee their effectiveness.
Examples of the types of personal information we collect include: demographic information (such as household income, age, etc.) to use improve our website. See below for information on Cookies and how you can opt-out.
Cookies allow us to know which areas and items you visit on bootbarnstory.com
Cookies allow us to store items in your shopping cart
Enable you to check out faster if you've created an account with us
We may use third-party advertising partners to serve ads on our behalf across the internet and sometimes on this site. They will collect and use information about your visits to our website and interactions with our products and services through the use of technologies such as cookies to personalize advertisements for goods and services. We may also share information about your visits and purchases with these third-party vendors, and our Network Advertising Initiative or similar partners at www.networkadvertising.org/choices. Opting out will not stop ads from appearing on your screen.
We may use third-party vendors to track and analyze usage and browsing patterns on our Sites. In our emails, we may use web beacons and tracking pixels to track the actions of users who receive our emails. We may also collect information about the type of device you use to access our website or advertisements. We may also collect the URL of the website you visited immediately before coming to our Sites. This tracking helps us to provide products that best suit you.
We may combine the information we collect through cookies and web beacons with other information we have collected from you or information from other sources.
The information that bootbarnstory.com collects from and about you for use of the following purposes: (i) to fulfill your requests for products, (ii) to respond to your inquiries, (iii) to review Site usage and operations, (iv) to address problems with the Site, our business, or our products and services, (iv) to protect the security or integrity of the Site and our business, (v) to monitor the Site for compliance with our Terms of Use and the law, (vi) to contact you with Site updates, newsletters and other informational and promotional materials from us and third party marketing offers from our trusted partners, and (vii) to provide you with the services you've requested, such as to properly deliver your next purchase. We may also use the information we collect to improve our platform and customer service, and for analytical purposes to improve the content, layout, and navigation of our Site.
We may disclose information collected from and about you as follows: (i) to our related companies and service providers, to perform a business, professional or technical support function for us; (ii) to our marketing partners, advertisers or other third parties, who may contact you with their own offers; (iii) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (iv) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (v) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent.
Please note that if you voluntarily submit any personal information for posting on the Sites, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
We may employ third party service providers to collect information about you to enable them to perform services on our behalf, such as website hosting, maintenance, customer service, order processing, shipping, payment processing, data analysis, marketing assistance, responding to customer inquiries, processing transactions, and other services.
We may communicate with third-party services to help identify you when you use the Sites for coordinating the information collected from you when you interact with our services. We may also share your communications (including marketing text messages) with our third-party service providers, which will only use you information for sending these communications. To verify https://app.privacyrequest.com/optout
We may send you email communications including information about our products, services, and promotions. You may always limit the number of marketing emails you receive from us by clicking the unsubscribe link at the bottom of any marketing email message. You may also receive marketing text messages if you have opted in to receive them.
We use secure server and encryption (SSL) here.
Boot Barn® does not sell products for purchase by children. We sell children's products for purchase by adults. Boot Barn, Inc is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent.
You have the right to access, correct, and delete your personal information. You may access your personal information by logging into your account. From there, you can correct or modify your information. You may also contact us by phone at 1-888-619-2628, by email at [email protected], or by mail to request access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.
If you would like to make a request concerning your personal information, or if you would like to request that we delete your personal information, please contact us using the information provided at the end of this Privacy Policy.
If you are a California resident, you can request that we tell you what personal information we have about you and request that we delete it. You can also request that we disclose to you the categories of personal information we have collected about you, the categories of sources from which we collected the information, our purpose for collecting or selling the information, the categories of third parties with whom we shared the information, and the specific pieces of personal information we collected about you over the past 12 months. To submit a request, please contact us by visiting this web page, by e-mailing [email protected], or by calling 1-888-619-2628. If emailing, please include "California Privacy Request - Right To Know" in the subject line. California residents may also make this request by filling out and submitting this form here. Form responses may include "California Privacy Request - Request to Delete" in the form title.
California residents have the right to opt-out of the sale of their Personal Information where applicable. However, as described in this Privacy Policy, bootbarnstory.com does not sell your information. Please see our "Do Not Sell My Personal Information" link on the prior and current versions.
California residents may request further information about compliance with California law and to make a request under California law by e-mailing [email protected]. Please include "California Privacy Request" in the subject line of your e-mail and your name and mailing address in your message. Please do not include any attachments.
We will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information, verifying your name, email address, and physical address associated with your request. If we cannot verify your identity, we may deny your request. While we will take reasonable steps to verify your identity, we may be unable to disclose or delete the information we collect from visitors to our Sites. Even though we follow reasonable procedures to try to protect the information we collect from visitors to our Sites, we cannot guarantee that your information will be secure at all times.
The Site is operated in the United States under United States law. We do not intentionally offer goods and services to individuals outside
